How to resolve Error: 0x80370102 during wsl2 installation?


I need to install Redis on my Microsoft Windows 10 22H2 version.

Referred below link on installing wsl2

During Ubuntu installation, initially got up with this error

“WslRegisterDistribution failed with error: 0x80370102

Error: 0x80370102 The virtual machine could not be started because a required feature is not installed.”

Then based on the troubleshooting guide enabled virtualization. Now both virtualization, SLAT are enabled but still getting the same above-mentioned error. Attached Snapshot


Follow the below steps to resolve the query\issues related to wsl2.

  1. bcdedit /set hypervisorlaunchtype auto
  2. Disable the “Virtual Machine Platform” feature
  3. Restart your PC
  4. Re-enable the “Virtual Machine Platform” feature
  5. Restart your PC

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